Place Category: 999 Services
101 Non-Emergency Number
101 is the new number to contact the police when it’s less urgent than 999.
The 101 non-emergency number will make it quicker and easier for you to contact the police when you don’t need an emergency response, for example to:
- speak to your local police officer
- report a crime that’s already happened, such as a theft or damage to property
- get crime prevention advice
- make us aware of any policing issues in your area
101 provides one easy-to-remember number to contact the police wherever you are in Scotland, or elsewhere in the UK.
The 101 non-emergency number is available 24 hours a day, 7 days a week. It costs a flat rate of 15p per call from both landline and mobile networks, no matter how long you are on the phone or what time of day it is.
When you dial 101, the system will determine your location and connect you to the service centre covering your area.
By having one easy to remember number, 101 should make the police more accessible while reducing pressure on the 999 system.
In an emergency always dial 999 – when a life is in danger, a crime is in progress or a suspect is nearby.
All reports of fraud and any other financial crime should be reported to Police via 101 without delay.
Reporting incidents assists Police Scotland in tackling fraud and enables us to identify areas of concern and patterns of behaviour. The information you provide is valuable and could lead to the prosecution of offenders and to ensuring the safety of the public. We will record all information you provide and appropriate action will be taken.
Take Five is a national campaign led by UK Finance which offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud: www.takefive-stopfraud.org.uk
Information sourced from Police Scotland
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